Accuracy of Information

 

From time to time, the information provided on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability.We reserve the right to correct such errors, inaccuracies, or omissions, and to update or change information at any time without prior notice.

​

Regulatory Compliance

​​

All products listed on our website comply with the National Pharmaceutical Regulatory Agency (NPRA) of Malaysia.

Every registered product has been evaluated and tested for efficacy and safety, and is assigned a registration number (beginning with “MAL”) which is printed on the product label or packaging (e.g., MAL19976399X).

 

• This number means the product has been evaluated for safety and quality.

• You can always check the MAL number on the product label or packaging.

• To verify a product’s registration, you can search the NPRA database online.

 

Tip: Always look for the MAL number before buying. It’s your assurance that the product is genuine and approved.

​

Health Disclaimer

​​

The information provided on our website is for general informational purposes only and should not be considered as medical advice.

Please consult a qualified healthcare professional before starting, stopping, or combining any of our products with other treatments.

Our products are not intended to diagnose, treat, cure, or prevent any disease beyond their approved uses under NPRA.

​

Privacy Policy

​​

We respect your privacy. All personal information collected through High Mean will be used solely within our company for operational purposes. We do not sell, rent, or share your information with third parties.

Information we collect

When you submit an enquiry or place a wholesale order, the personal information we may collect includes:

​

• Your name

• Mobile number

• Email address

• Company name (if applicable)

​

How we use your information:

​

• To respond to your enquiry or process your order

• To provide updates on your order status or delivery

• To improve our services and customer support

​

Product Availability 

​

We make every effort to ensure that our product information and availability are up to date. However, circumstances may arise where certain products are unavailable, delayed, or discontinued.

We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any product.

​

Limitation of Liability

​​

While we strive to provide accurate and reliable information, High Mean shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

​

 

Changes to Terms and Conditions

​​

We reserve the right to amend, update, or remove any terms, conditions, or policies at any time without prior notice.

By continuing to use this website, you acknowledge and agree to the latest version of these terms and conditions.